A widespread Microsoft service outage is impacting users worldwide, including those attempting to submit online crime reports in our community.

Authorities have posted updates on social media and their website explaining that due to this issue, online form submissions for crime reporting cannot be received at this time.

Important details for residents:

• The emergency 999 service and the non-emergency 101 service are unaffected and fully operational.
• If you have a time-critical crime report, please call 101 or send a direct message to the police.
• If the crime report can wait until Microsoft’s services are restored, please submit the online form when possible.
• In the event of a crime in progress or if a life is in danger, always call 999 immediately.

Residents are also encouraged to share this message through alternative means with anyone who might be unable to receive it due to their own email service issues caused by the Microsoft outage.

Source: In The Know — Surrey Latest Alerts